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With Avius Insight™, our web surveys can integrate with existing websites and branding, allowing you to survey customers at a time convenient to them whether at home or in the office. Integrating seamlessly with your existing web-based booking systems, Avius Insight™ can reach out automatically to all clients whether it be pre or post visit.
Combining online feedback with kiosk and text feedback allows for true insight into the minds of the customer and ensures a far greater penetration than online web surveys or text data collection alone.
Online web surveys are valuable and often convenient for some consumers wishing to give feedback or a complaint post sale or visit, delivering more detailed information that can be applied to long range processes and the performance improvement plans of our clients. The results of our web surveys are created in real-time, giving you the opportunity to wrap up the aggregated data and close the month quickly, so you can act upon identified service patterns or issues that detract from the experience you want to deliver.